The Suntrix NEON PV5500 is a high-performance solar inverter designed for reliable energy management in homes and small businesses. With strong power output, wide PV input range, and advanced MPPT technology, it ensures maximum solar efficiency and stable power supply. Its ability to operate with or without batteries, combined with smart monitoring and seamless load handling, makes it an ideal solution for uninterrupted and efficient energy usage.
Maximum PV Input Power
5500W
Phase
1-Phase In / 1-Phase Out
Maximum AC Output Power
4200VA/4200W
Acceptable Voltage Range
170-280VAC (For personal Computer); 90-280VAC (For Home Appliances)
Frequency
50/60 Hz (Auto sensing)
Nominal Voltage
230VAC
Transfer Time
10ms(For personal Computer);20ms(For Home Appliances)
Nominal Voltage
220/230VAC ±5%
Frequency
50/60 Hz
Overload Protection
5s@≥140% load; 10s@100%-140% load
Peak Efficiency (PV To INV)
96%
Waveform
Pure Sine wave
Dual Outputs
Yes
Admissible Power Factor
0.6-1 (inductive or capacitive)
Surge Power
8400VA
Floating Charge Voltage
27VDC
Charging Method
CC/CV
Overcharge Protection
33VDC
Battery Voltage
24VDC
PV Array MPPT Voltage Range
60VDC-500VDC
Max. AC Charge Current
80A
Solar Charger Type
MPPT
Max. Solar Input Current
1/27A
Max. Charge Current (AC+PV)
100A
Max. PV Array Power
5500W
Max. PV Array Open Circuit Voltage
500VDC
Max. Solar Charge Current
100A
LCD
Colorful Screen+RGB Light
Dimensions (D X W X H)
312.4x350x114.5 mm
Package Dimensions (D X W X H)
475x390x180 mm
Communication Interface
RS485(RJ45)/RS232(DB9)
Net Weight (Kgs)
8.5
Humidity
5% to 95% Relative Humidity (Non-condensing)
Operating Temperature Range
-10°C to 50°C
Storage Temperature
-15°C to 50°C
SHIPPING & RETURNS
Shipping charges are not fixed and will be calculated and confirmed at the time of purchase, based on factors such as:
Order value and size Weight and type of product(s) Delivery location
Depending on the nature of the order, shipping cost will be either:
Covered by 3 Star Solar Energy (company-paid), or Paid by the customer
The applicable shipping arrangement will be clearly communicated and mutually agreed upon before the order is finalized, so there is complete transparency on total cost.
Return, Refund & Replacement Policy
Thank you for choosing 3 Star Solar Energy. Your satisfaction is our priority. Please review the policy below to understand how returns, refunds, and replacements work.
Return Policy
We offer a 15-day return window for products that are non-faulty, unused, and in original condition. No Restocking fee applies.
Eligible for Return
The product is unused
Original and undamaged packaging
All accessories and documentation included
How to Request a Return
Contact Customer Support on WhatsApp: 0345-7662241
Provide your order number, reason for return, and a video showing the product condition
Follow the instructions provided by our team
Ship the product back securely in its original packaging
Return Shipping
Customer is responsible for return shipping costs unless the wrong or incorrect item was delivered.
Refund Policy
Refunds are processed after we receive and verify the returned product.
Refund Methods
JazzCash / Bank Transfer: refunded to the same payment method within 7 business days
Cash on Delivery: refunded via bank transfer or any mutually agreed method
Non-Refundable Items
Customized or personalized products
Perishable goods
Items marked as "non-returnable"
Used, damaged, or incomplete products
Processing Time
Refund begins once inspection is completed.
Replacement Policy
If you receive a faulty, damaged, or incorrect item, you may request a replacement within 7 days of delivery.
How to Request a Replacement
Contact us on WhatsApp: 0345-7662241
Share your order number and a video showing the issue
We will arrange a replacement or refund, based on your preference